Borneo Family Holiday Comfort

This trip covers a lot of distance, so be prepared for some long drives of up to 5 hours. Wherever possible, you'll make stops in interesting locations to break up the trip.

Borneo is renowned for it's beautiful nature and we aim to immerse you in the experience as much as possible. As a result some of the accommodations will be in remote locations with limited access to restaurants and shops. 

Travelling light is highly recommended as there is a 15 kg maximum luggage limit due to the internal flight. Excess luggage may incur extra fees.

01. Please note that these trips are for adults and children travelling together and there must be at least one child under 18 with you.
02. Minimum age for children on this trip is 5 years old.
03. A discount of 10% applies on this trip to children 17 years and under at time of travel.
04. A single supplement is available if you’d prefer to have your own room. The single supplement applies to all nights of your trip and is subject to availability. Please speak to your booking agent for further information.
05. A complimentary airport arrival transfer is included; valid if you are arriving on Day 1 or if you have booked pre-tour accommodation through us. You must provide your flight details to your booking agent at least 14 days prior to travel.
06. Borneo is a tropical country so rain can be expected at any time. The wet period in Borneo runs from November to February. Temperatures remain fairly constant year round with averages of 27-32°C/80-89°F and relative humidity of around 80%. Consider bringing a portable small neck fan with you to keep you and your family cool.
07. Many hotels outside of the big cities of Kota Kinabalu and Sandakan have been built so travellers can enjoy the countryside, forest/mountain views, where people can wake up to nature sounds not cars. Many of the hotels we use are in such locations and can be quite remote. So access to restaurants are limited.
08. Borneo’s food is known for being fairly mild, with high reliance on fresh fruit and vegetables.
The cuisine is a mix of  Chinese, Malay and Indian. Cuisine staples include grilled fish, barbecued prawns, fried rice, noodles, and local vegetables seasoned with garlic, ginger, and rich sauces. Fish and chicken based soups with noodles cooked in a hot clay pot are very traditional.
09. Some governments may have increased travel advice levels in place for parts of Eastern Sabah, including Sandakan and Turtle Island. Ensure you check your government’s foreign travel advice for the most up to date information before you travel. If you have any questions about whether the current advice level affects your travel insurance coverage, please contact your insurance provider. Travel insurance is compulsory for all Intrepid traveller and must cover all destinations and activities on the itinerary. In addition to the increased security presence in the region, we have additional safety measures in place on our trips to comply with local regulations, including not travelling by boat at night and only travelling on approved routes and vessels.

Most travellers prefer to take a small to medium wheeled suitcase, which is a great size for the packing capacity in our private vehicles. Whatever you take, be mindful that you will need to be able to carry your own luggage, handle it at airports, take it in/out of accommodation and perhaps even walk short distances. We recommend you pack as lightly as possible.

If your trip includes travelling on overnight trains or primarily using public transport, the smaller your luggage, the easier it will be to store under or above bunks. Large suitcases may not be able to be taken on board. A lockable bag or small padlock for your bag will be useful, especially when travelling on public transportation as well.

When you're exploring during the day, you'll also need a day pack/bag to carry water, a camera, a jacket and activity-specific items like a swimsuit, a waterproof pouch/bag for your phone, or hiking shoes.

Below we have listed the essentials for this trip:, https://www.intrepidtravel.com/packing-list, LUGGAGE REQUIREMENTS:
You need to bring your main piece of luggage as well as a small to medium backpack for overnight trips (30-35 litres/8-9 gallons), such as the jungle camp and homestay. In this you'll need to carry a change of clothes, torch/flashlight, toiletries, warm clothes and any other essentials.

The maximum luggage allowance for the flight from Sandakan to Kota Kinabalu is 15kg maximum. Intrepid will not cover the cost of luggage that exceeds this weight.

We don't allow the use of video cameras when staying in the villages as it can be perceived by the local people as highly obtrusive., WATER BOTTLE
Please bring your own water bottle to refill. Although it can be difficult to avoid bottled water when travelling, please use the water dispensers which are provided on some of our vehicles and at some of our accommodation. When unable to avoid bottled water, it is better to buy the largest available and distribute it into your smaller bottle for the day. Some travellers like to bring a bottle with its own filtration system or water purification tablets. If you are walking or trekking as part of your trip, you will need to carry at least 2 litres of water with you.

These trips are setup to involve and include all the family so no real physical preparation is necessary. The trips all have some degree of physical activity but nothing that is too strenuous. Please check the physical rating on the trip notes and if you need further explanation please contact one of our sales consultants who will provide you with more detailed information.

Horizon Hotel, Jalan Pantai Pusat Bandar, Kota Kinabalu, Kota Kinabalu, 88999, MALAYSIA, Phone: +60 88518000

Located right in the heart of Kota Kinabalu, Horizon Hotel is just 15 minutes drive from Kota Kinabalu Airport. There are many restaurants, bars and shopping centres all within walking distance from the hotel. The hotel features 24 hour reception, a variety of dining options in both restaurant and cafes, an outdoor swimming pool, spa centre and gym. All rooms have a private bathroom, TV and tea & coffee making facilities.

Alternate Joining Point

A complimentary arrival transfer is included in this trip. Please advise your flight arrival details to your agent at least 14 days prior to your trip departure if you wish to have this provided. Once you exit customs, our representative will be holding a sign with the Intrepid logo on it.

At Kota Kinabalu International Airport If you have any problems and cannot locate our transfer representative on arrival (the driver is only able to wait for 1 hour past your scheduled arrival time) please go to the Airport Information counter (located on the same floor at arrivals) and ask them to call our transfer operator Vision Transport on +60 13-371 6333. If you flight is delayed or you have been put on a different flight number please call our local operator in advance to let them know.

If you want to take a taxi on arrival please go to the taxi service counter – here the rate is a set rate of 35 MYR and they will issue a voucher to use with the taxi’s parked outside. If you arrive between 10pm – 6am expect to pay a 50% surcharge.

Horizon Hotel, Jalan Pantai Pusat Bandar, Kota Kinabalu, Kota Kinabalu, 88999, MALAYSIA, Phone: +60 88518000

Located right in the heart of Kota Kinabalu, Horizon Hotel is just 15 minutes drive from Kota Kinabalu Airport. There are many restaurants, bars and shopping centres all within walking distance from the hotel. The hotel features 24 hour reception, a variety of dining options in both restaurant and cafes, an outdoor swimming pool, spa centre and gym. All rooms have a private bathroom, TV and tea & coffee making facilities.

Alternate Finish Point

If you have a transfer to the Kota Kinabalu Airport your transfer driver will collect you from your hotel 3 hours before your flight time. If your transfer has not arrived within 15 minutes of the scheduled pickup time please ask the hotel / guesthouse reception to call our transfer operator Vision Transport on their 24 hour number on +60 13-371 6333. Your group leader will reconfirm this with you before departing

Breakfasts included: 9

Lunches included: 4

Dinners included: 4

While travelling with us you and your family will experience the vast array of wonderful food available in the world. Your group leader will be able to suggest restaurants to try during your trip. To give you the maximum flexibility in deciding where, what and with whom to eat, generally not all meals are included in the trip price. This also gives you and your family more budgeting flexibility. As a rule our groups tend to eat together to enable you to taste a larger variety of dishes and enjoy each other's company. There's no obligation to do this though. If you or a member of your family have dietary requirements and/or food allergies, please let your booking agent know prior to departure.

WEATHER
The climate in Malaysia is generally hot and humid throughout the year. Temperatures do not fluctuate much and stay in the 30Cs most of the day, dropping back to the mid to high 20Cs at night. This makes Malaysia a great place for swimming, snorkelling and relaxing in the sun.

Humidity is higher during the wet season and can be quite oppressive for those not used to it. The wet season changes from coast to coast. From November to April, the wet season hits the east coast of the peninsula and it is dry on the west coast. During May to October it is dry on the east coast and wet on the west.

RAMADAN
The important month of Ramadan will be in progress 1 March to 30 March 2025 and the Eid ul-Fitr festival will be held directly at its conclusion for 3-4 days. Ramadan is a festival of sacrifice where the devout refrain from eating or drinking during daylight hours. During Ramadan, business hours are shortened, including opening hours at some tourist attractions. Alcohol is not permitted during daylight hours and many restaurants will be closed. While you should expect some delays and inconveniences during this period, the month is a fantastic opportunity to travel in a Muslim country and witness this unique period, particularly the nightly celebrations when the sun sets and the fast is broken. Please note that although the Eid ul-Fitr festival can also be a fascinating time to travel it's a period of national holiday. Most government offices and businesses will be closed and some tourist site opening hours may be affected.

While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip.

We recognise that there may be times when your group leader or local representative may not be able to resolve a situation to your satisfaction - if this is the case, please ask the group leader or local representative to speak to their direct manager.

You may also choose to provide details in your online feedback, which we ask you to complete within 30 days of the end of your trip. Please do be aware that it is very difficult for us to provide any practical help after the trip is completed, so informing us while still travelling will give us the opportunity to resolve the issue in real-time.

For general contact details please use the following page: https://www.intrepidtravel.com/contact-us

In case of a genuine crisis or emergency, you can reach our local office on the numbers below:

Available for phone call or WhatsApp call on +60 138 815 813

GENERAL ROOMING CONFIGURATIONS:
Family of two - All family groupings of two will be put into a twin room.
Family of three - Wherever possible we will put you in a triple room. Please be aware that in a handful of places triple rooms are in short supply. This means that, in practice, a triple room will often simply be a twin room with a mattress on the floor or a further bed squashed in. Where it is impossible to provide a triple room, you will have to decide which of your party takes the single room.
Family of four or more - You will most likely stay in two twin rooms. If and wherever possible we will aim put you in a quadruple room. Whilst we will do our very best to ensure that families are roomed close together (in some cases, we can arrange adjoining rooms), we can’t guarantee this. Most family holidays occur during peak season and we sometimes have little to no control over where you will be put. You need to come prepared for this.

We believe that the vehicles you use pay an important part in your holiday so where possible we include a wide variety of vehicles from local remorks or tuk tuks in Asia to feluccas on the Nile as well as the ubiquitous air conditioned minibus.