Cycle Jordan: Petra & Wadi Rum

Trip Code: EEXC

Why we love it

Spend a whole day uncovering the majesty and mystery of the world wonder of Petra. The first glimpse of the Treasury from the narrow path of the Siq is simply unforgettable., Experience the best weightlessness this side of outer space with an effortless float in the super-salty waters of the Dead Sea, Hop in a jeep and experience the extraordinary desert scenery of Wadi Rum, a rugged moonscape of huge sandstone mountains, Meet Bedouin locals, learn about their ways, and sleep under the stars in a far-flung desert camp., By travelling on this trip, you’ll directly support our Intrepid Foundation partner, World Bicycle Relief. Donations provide school kids, health workers, and farmers in far-out areas with bicycles that provide access to education, healthcare, and income.

Is this trip right for me?

To complete this trip it is important that you are both confident and competent in riding a bicycle.

On this trip we have a single leader that rides with the group, and another that drives the support vehicle (acting as a back marker where needed). Where the vehicle cannot travel directly with the cyclists your leader will assign a person from the group to act as a back marker.

There is quite a bit of walking involved in visiting Jordan's historic sites, especially in Petra and Wadi Rum, so a reasonable level of fitness is required. Most of the time there is no shade so remember to bring a hat, sun protection, and sturdy, comfortable walking shoes.

Winters can get quite cool, so if you're visiting at this time, don't forget to pack some warmer layers too.

The desert camp in Wadi Rum is basic but incredibly memorable. There are tents and shared western bathroom facilities. Please be aware that while the desert may be very hot during the day, it will still be cool at night and warm clothes are highly recommended when travelling outside of the summer months.

For those looking to all the riding but with a little less effort an e-bike option is available (on request) on this trip.

Important information

1. A single supplement is available if you’d prefer not to share a room on this trip. Please speak to your booking agent for further information.
2. Bicycle hire is included in your trip price. Please advise your height at time of booking so as we can organize a suitable sized bike. An e-bike option (at additional cost) is available on request.
3. Bike helmets are compulsory on this trip. We are unable to hire bike helmets locally so please ensure you bring your own bike helmet from home.
4. On this trip we have a single leader that rides with the group, and another that drives the support vehicle (acting as a back marker where needed). Where the vehicle cannot travel directly with the cyclists (e.g. a cyclists-only path) your leader will assign a person from the group to act as a back marker.

What to bring/pack

What you need to bring will vary according to the trip style you have chosen, the countries you are visiting and when you are travelling. Generally speaking, we recommend you pack as lightly as possible and make sure that you are able to carry and lift your own luggage and walk with it for short distances or up or down a flight of stairs. Our travellers usually find the smaller their luggage is, the more they enjoy the trip not having to worry about carrying heavy bags! Aim to keep your main luggage under 15kg.

Many travellers carry their luggage in a compact smaller suitcase or backpack with wheels. We recommend your bag has carry straps or handles so it is easy to lift and carry for the times you are unable to wheel it (ie. on rough surfaces or up steps).

If you are taking overnight trains, or primarily using public transport then the smaller your luggage the easier it will be to store under or above bunks. Large suitcases may not be able to be taken on board. A lockable bag or small padlock for your bag will be useful especially when travelling on public transportation as well.

You'll also need a day pack/bag to carry water, camera, swimming suit, waterproof pouch/bag for phone, hiking shoes and jacket etc. when you’re exploring during the day.

Below we have listed the essentials for this trip:, WATER BOTTLE
Please bring your own water bottle to refill along the way. Although it can be difficult to avoid bottled water when travelling, please use the water dispensers which are provided on some of our vehicles and at some of our accommodation. Your group leader or local representative will advise whether tap water is safe to drink in your destination and if it is you can simply refill with tap water. When unable to avoid bottled water it is better to buy the largest available and distribute into your smaller bottle for the day. If you are walking or trekking as part of your trip you will need to carry at least 2L of water with you., https://www.intrepidtravel.com/packing-list, What you need to bring will vary according to the trip style you have chosen, the countries you are visiting and when you are travelling. Generally speaking, we recommend you pack as lightly as possible and make sure that you are able to carry and lift your own luggage, and walk with it for short distances.

Most travellers carry their luggage in a backpack, bags or backpacks with wheels are convenient although we recommend your bag has carry straps. You'll also need a day pack/bag to carry water and a camera etc for day trips.

Below are some ideas and helpful tips on what you specifically need for this trip.

GENERAL PACKING LIST
• Travel documents: passport, visa (if required), travel insurance,
   air tickets or e-ticket receipts and a copy of this document.
• Photocopy of main passport pages, visa (if required), travel insurance and air tickets.
• Personal medical kit. Your guide will carry a large kit but we recommend you carry items such as mild pain killers, electrolytes and bandaids.
• Daypack
• Watch/Alarm clock or phone that can be used for both.
• Power adaptors
• Insect repellent
• Sun protection - hat, sunscreen, sunglasses
• Earplugs and eye mask (you might be sharing with a snorer!)
• Water bottle. We recommend at least a 1.5litre capacity. The sale of bottled water contributes to an enormous environmental problem around the world. In addition to the water in bottles, the production of a 1 litre plastic bottle takes 2 litres of water and 200ml of oil. A large proportion end up in limited landfill or discarded in waterways and natural environments.
• Warm clothes including hat and gloves when travelling in cooler climates
• Wind and waterproof rain jacket
• Toiletries/travel wipes/ hand sanitizer 
• Travel Towel
• As most of our trips include some walking elements, we highly recommend that you take a pair of comfortable, closed-in walking shoes. 
• Camera with spare memory cards and batteries
• Clothing. The staple travel items but consider the time of year. We recommend a fleece/jacket any time of the year and a scarf for women for visiting religious sites
  Cold Weather• Long-sleeved shirts or sweater• Scarf• Warm gloves• Warm hat• Warm layers / thermals
  Warm Weather • Sandals/flip-flops• Shorts/skirts (Longer shorts/skirts are recommended)• Sun hat/bandana• Swimwear

LUGGAGE LIMIT
On this trip, you must pack as lightly as possible because you will be expected to carry your own bag and, although you won't be required to walk long distances with your luggage, we strongly recommend keeping the weight under 15kg. If your itinerary includes a flight, please keep in mind that some domestic airlines have checked luggage limits of 15kg.

CLOTHING & CLIMATE
Please note that as a desert region, the Middle East can have extreme weather. Temperatures are generally hot with little rain. This can become extreme during the summer months of June to August. In the months of December to March, it can be very cold, particularly next to the river or the ocean and out in the desert where night temperatures can drop dramatically. Even in the hot months, it can get cold in the desert at night. Consider bringing a sleeping bag, thermals, scarf, gloves and a warm jacket for travel in this period, especially on itineraries which include camping such as on a felucca, in a desert camp, or at a Red Sea beach camp. A light water and windproof jacket is useful and a hat is essential.

VALUABLES
Please try to avoid bringing unnecessary valuables, and use your hotel safes to store the bulk of your money, passport, and airline tickets. It’s also a good idea to purchase a money belt or pouch that is easily hidden. We strongly recommend that you photocopy all important documents e.g. air tickets, passport, vaccination certificate, etc. and keep the copies separate from the originals. While not valid, a photocopy makes it very much easier to obtain replacements if necessary.

BATTERIES/POWER
Most of our trips have access to power to recharge batteries for phones and cameras regularly. We always recommend that you carry an extra battery for your camera just in case. Charging of batteries is advised before checking out of your hotel rooms. Please bear in mind there may be some nights were electricity may not be as readily available as you might be used to – home stays, beach and desert camps etc.

RESTRICTED ITEMS
Generally, drones are not permitted into any Middle East destination or they require registration and pre-approval please refer to your airline carrier if you are considering taking a drone on your travels or check out drone laws by country on line. We have had some reports of binoculars being confiscated or causing delay in customs if carried in hand luggage.  , Packing for a cycling tour isn’t that different from any other adventure, but if you want to be comfortable and warm, here are a few bike-specific requirements and suggestions:

• Main piece of luggage – as space in our support vehicle/transport can be limited we request that you bring only a small bag as your main piece of luggage. We recommend a soft-sided bag

• Helmet – these are compulsory, but if you don’t have your own you can often purchase an approved and well-fitted one at the start of the trip (our leaders can assist you with this). There are some destinations where you are unable to purchase appropriate helmets locally so you will always need to bring your own - please check the 'Important Notes' section to see if this is the case.

• Padded bike shorts

• Quick-dry jerseys – you can get away with a few cotton t-shirts but having a few light and breathable jerseys will make your cycling a lot more comfortable, especially in warmer/humid climates.

• Quick-dry socks

• Cycling gloves / Regular gloves – not essential but recommended as padded cycling gloves will make your riding more comfortable and can help protect you in the case of a fall. Regular gloves for those who may not own cycling gloves to keep hands warm in cold wet weather.

• Rain gear – pack a light poncho in case the weather turns when you’re out on the road.

• Light breathable waterproof/windproof outer layers – especially useful for those early mornings or downhill sections when wind-chill becomes a factor.

• Water bottle – we don't provide bottles, but all our bikes have one bottle holder fitted (and a second one can be fitted if required). Please bring a cycling-specific water bottle as other types will fall out of the holders. A Camelbak will make drinking on-the-go easier.

• Sunglasses – well-fitted sports sunglasses help protect against dust, insects and the sun.

• Day pack – our support vehicle will carry your main piece of luggage, but a day pack for snacks and clothes is a good idea.

• Sunscreen – please bring a high protection factor (e.g. SPF50) sunscreen as long days in the saddle mean long exposure to the sun.

• Shoes – normal sports shoes can be worn on all our trips however you may want to consider a flat shoe with a relatively stiff sole as it makes pedalling a lot more efficient. Regular cyclists are welcome to bring their own cycling-specific shoes however we recommend 'mountain bike' style shoes that have grip on the sole rather than ‘road bike' shoes as you will still be walking around while on the rides (cafe/photo/toilet stops, etc). For safety reasons we require that you wear shoes that completely cover the toes while riding.

• Saddles – are saddles are standard, unisex models –less experienced cyclists may choose to bring your own gel seat cover for added comfort.

• Pedals – all bikes come with flat pedals. Regular cyclists are welcome to bring their own pedals – our leader will assist in fitting them to your bike.

• Bike Lights - we design our Cycling trips so that you are only riding during daylight hours so do not include bike lights. Should you feel more comfortable riding with 'daytime' flights please bring your own and we will be happy to assist in fitting them to your included bicycle, BRINGING YOUR OWN BIKE
If you would like to bring your own bike please see the 'Transport' section of your Essential Trip Information.

Physical rating

4

PHYSICAL PREPARATION
There are regular rest breaks each day, however it is important to note that you will be riding over multiple and consecutive days in a climate and terrain that may be unfamiliar. While it can be tempting to start out riding as hard and fast as you can (we get it!) we recommend taking it easy on the first few days while your body gets used to the rides and the climate.

As a general rule, the more preparation you can do for this type of trip, the more you will enjoy it. Prepare for the trip by doing aerobic type exercises before travelling - jogging or swimming are some options, though cycling is best. If possible take some extended day rides before travelling, or spend time on exercise bikes in the gym. The more your muscles (and bottom) are prepared for the riding on this trip the more you will be able to enjoy the wonderful countryside and people you meet while riding. Note that an enthusiasm for bike riding and adventure is essential!

It is also important that you are both confident and competent in riding a bicycle, both solo and in a group environment.

CYCLING DISTANCES:
The information listed in the itinerary is a guide to the approximate distances and terrain cycled each day. However, this may vary depending on the physical capabilities of the group, and changes to local conditions. For safety reasons we only cycle during daylight hours, so there may be some early morning starts. We take regular rest breaks throughout cycling days.

Joining your group

The Signature Hotel, Building Number 29, Nemer Bin Edwan Street, Al Weibdeh,, Amman, JORDAN, Phone: 0096 2 6 465 09 99

Alternate Joining Point

For trips departing on the following dates
use this joining point.
27 Apr 2024 (EEXC240427)
14 Sep 2024 (EEXC240914)
12 Oct 2024 (EEXC241012)
23 Nov 2024 (EEXC241123)
21 Dec 2024 (EEXC241221)
Liwan Hotel Amman
Mohammed Street
Prs. Taghrid St. Amman
Amman
11181
JORDAN
Phone: +962 65858125

Joining instructions

Intrepid can assist with pre-booking an arrival transfer from the airport - enquire with your agent. Please advise your flight arrival details at least 14 days prior to your departure.

For your confirmed arrival transfer, you’ll be met at Amman’s international airport (AMM) after clearing customs by a transfer representative holding an Intrepid sign. The driver will wait a maximum of one hour from the time the plane lands. In case of flight cancellations, changes, if you experience severe delays at immigration, baggage collection or customs, or if you are not able to find the driver, please contact the transfer operator directly: +962 79 7 999 393. Our transport provider, Payless, also have a desk in the airport and you can approach them directly for assistance. You can also reach our local operations team on +962 79700 4051 for further assistance.

Alternatively, you can take a taxi from the airport to your hotel. The journey will take approximately 45mins, depending on the traffic, and cost approximately JOD25. We recommend using only authorised airport taxis.

Finishing your trip

Aitch Boutique Hotel, Aisha Um Al Mu'meen, Madaba, 17110, JORDAN, Phone: +962 5 324 0060

Alternate Finish Point

For trips departing on the following dates
use this finish point.
22 Feb 2025 (EEXC250222)
08 Mar 2025 (EEXC250308)
15 Mar 2025 (EEXC250315)
22 Mar 2025 (EEXC250322)
29 Mar 2025 (EEXC250329)
05 Apr 2025 (EEXC250405)
19 Apr 2025 (EEXC250419)
26 Apr 2025 (EEXC250426)
03 May 2025 (EEXC250503)
17 May 2025 (EEXC250517)
31 May 2025 (EEXC250531)
14 Jun 2025 (EEXC250614)
06 Sep 2025 (EEXC250906)
13 Sep 2025 (EEXC250913)
20 Sep 2025 (EEXC250920)
27 Sep 2025 (EEXC250927)
11 Oct 2025 (EEXC251011)
18 Oct 2025 (EEXC251018)
25 Oct 2025 (EEXC251025)
01 Nov 2025 (EEXC251101)
15 Nov 2025 (EEXC251115)
29 Nov 2025 (EEXC251129)
13 Dec 2025 (EEXC251213)
Mosaic city hotel
Al Yarmouk Street P.O.Box 962
Madaba
JORDAN
Phone: +962 5 3251313
Fax: +962 5 3250013

Intrepid can assist with pre-booking a departure transfer to the airport - enquire with your agent. Please advise your flight arrival details at least 14 days prior to the start of your trip.

If you have a confirmed departure transfer your leader will advise your pick up time the day before your trip ends. If your driver has not arrived within 30 minutes of the scheduled pick up time, or your departing flight is cancelled or changed, please contact the transfer operator directly: +962 7 9554 4854. You can also reach our local operations team on +962 79700 4051 for further assistance.

A taxi from your hotel to the airport will take approximately 45mins, depending on the traffic, and cost approximately JOD25. Please ask your leader or hotel staff for assistance in arranging a taxi. We recommend using only authorised airport taxis.

Meals & dietary information

Breakfasts included: 8

Lunches included: 3

Dinners included: 3

While travelling with us you'll experience the vast array of wonderful food available in the world. Your group leader or local representative will be able to suggest restaurants to try during your trip. To give you the maximum flexibility in deciding where, what and with whom to eat, generally not all meals are included in the trip price. This also gives you more budgeting flexibility. As a rule our groups tend to eat together to enable you to taste a larger variety of dishes and enjoy each other's company. If you have dietary requirements and/or food allergies, please let your booking agent know prior to departure.

Your group leader or local representative will endeavour to cater to specific dietary requirements where possible, and vegetarianism and gluten intolerance will be catered for in most instances. There are, however some meals and activities that are fixed in advance and therefore cannot be modified to suit dietary requirements.

Please notify your booking consultant of any dietary requirements at the time of booking. For those suffering from particular food allergies, your group leader or local representative will endeavour to disclose to their fullest knowledge the main ingredients in dishes being consumed. It is, however, your personal responsibility to ensure that you do not ingest any foods to which you are allergic.

Climate & seasonal information

JORDAN IN WINTER:
The winter months in Jordan (December through to February) can be quite cold. Temperatures in northern parts of the country can drop to freezing overnight. Snowfall around these areas as well as Amman is common. You will need to be prepared to travel in varying temperatures over these months.

RAMADAN
The important month of Ramadan will be in progress 10 March to 08 April 2024 and 1 March to 30 March 2025 and  and the Eid ul-Fitr festival will be held directly at its conclusion for 3-4 days. Ramadan is a festival of sacrifice where the devout refrain from eating or drinking during daylight hours. During Ramadan, business hours are shortened, including opening hours at some tourist attractions. Alcohol is not permitted during daylight hours and many restaurants will be closed. While you should expect some delays and inconveniences during this period, the month is a fantastic opportunity to travel in a Muslim country and witness this unique period, particularly the nightly celebrations when the sun sets and the fast is broken. Please note that although the Eid ul-Fitr festival can also be a fascinating time to travel it's a period of national holiday. Most government offices and businesses will be closed and some tourist site opening hours may be affected.

In case of emergency

While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip.

We recognise that there may be times when your group leader or local representative may not be able to resolve a situation to your satisfaction - if this is the case, please ask the group leader or local representative to speak to their direct manager.

You may also choose to provide details in your online feedback, which we ask you to complete within 30 days of the end of your trip. Please do be aware that it is very difficult for us to provide any practical help after the trip is completed, so informing us while still travelling will give us the opportunity to resolve the issue in real-time.

For general contact details please use the following page: http://www.intrepidtravel.com/ourtrips/contact/

In case of a genuine crisis or emergency, you can reach our local office on the numbers below:

Intrepid's Local Operator: +962 7 9700 4051

Accommodations

The style of accommodation indicated in the day-to-day itinerary is a guideline only and may change. On some occasions, alternative arrangements may need to be made due to the lack of availability of rooms in our preferred accommodation. In these cases, we will use a similar standard of accommodation.

Throughout the trip, we request that our properties prepare rooms in time for our arrival, especially if we're arriving prior to normal check-in time. However, this isn't always possible which means we won't be able to check-in immediately on arrival at some hotels. Instead, we can store our luggage and explore our new destination or on some trips, have use of shared day rooms until all rooms are available.

OCCASIONAL ALTERNATIVE ACCOMMODATION
The style of accommodation indicated in the day-to-day itinerary is a guideline. On rare occasions, alternative arrangements may need to be made due to the lack of availability of rooms in our usual accommodation. A similar standard of accommodation will be used in these instances.

ACCOMMODATION STYLE
Some of the accommodation along the way is basic or simple, three and four-star accommodation in the Middle East (with the exception of Israel)  is often not equal to same-star facilities in some western destinations. Rooms are clean and comfortable, however, you may note some small maintenance issues that have been overlooked, please assist us by bringing these to the attention of your group leader or local representative so that we can follow up with our hosts. Many restaurants and hotels do not serve alcohol for religious reasons or due to local laws. Breakfast is included in 95% or our hotels, pleaser refer to our daily itinerary for meal inclusions.

TWIN SHARE / MULTI SHARE BASIS
Accommodation on this trip is on a twin/multi-share basis. 

CHECK-IN TIME
Throughout the trip, we request that our hotels prepare rooms in time for our arrival, especially if we're arriving prior to normal check-in time. However, this isn't always possible which means we won't be able to check-in immediately on arrival at some hotels. Instead, we can store our luggage and explore our new destination.  Standard check-in time is 1400 hours.

PRE/POST TRIP ACCOMMODATION
If you've purchased pre-trip or post-trip accommodation (subject to availability), you may be required to change rooms from your trip accommodation for these extra nights.

SHOWERS
Showers at some hotels only have hot water at peak times (usually morning and evening). Outside of these times, you may need to speak to reception to obtain hot water.

HEATING AND AIR-CONDITIONING
As a desert region, this part of the world has extremes of weather. Winter months (approx December to March) can be very cold. All of our hotel accommodation contains suitable bedding, and simple light bedding is provided during camping activities such as an overnight felucca, desert camps or at the Red Sea Beach camp stay. Most of our travellers find the bedding provided here adequate, but for your own comfort and if you are particularly sensitive to the cold, consider bringing your own sleeping bag, thermals, scarf, gloves and a warm jacket. Some of our guesthouses/hotels don't supply heating. In many cases, this would be a major financial and environmental strain on our hotels and the local towns. Summer (approx June to August) can be very hot everywhere we travel, which means that it can be quite uncomfortable for those not used to the heat. Not all our hotels have air-conditioning, and in those that do, it's not always functioning.

ROOM ISSUES
If you have any issues with your room, please speak to the hotel and your group leader or local representative right away so that the problem can be addressed without delay.

Transportation

While there are occasions we use local public transport such as trains, buses or taxis to cover long distances or attend non-cycling activities we predominantly use the bicycle as our main form of transport. On most of our trips we also have a support vehicle as secondary transport for travelling longer distances, avoiding hazardous areas to cycle, as a backup should we have any incidents and of course an option for those that would prefer not to cycle for an hour or a day. These vehicles range from a minivan in most regions up to a full sized coach or overland vehicle in others.

Your main luggage is transported in the support vehicle

An e-bike option (at additional cost) may be available on this trip. We have limited numbers of these bikes available and they are an 'on request' basis only. A request does not guarantee an e-bike, only a confirmed booking. Please ask your agent for more details at the time of booking.

INCLUDED OR HIRE BIKES: CONDITIONS OF USE
You must not mistreat the bicycle and must return it in the same condition as when you received it (excepting ordinary wear and tear). You should immediately inform the supplier in the case of breakdown or loss. The provider is entitled to charge for any damage caused to the bicycle during the period of hire. You must also make sure that the bicycle is secured when not in use. If the equipment is lost or stolen you may be liable for the replacement value of the bicycle. The bicycle remains the property of the supplier and you may not sell, rent out or part possession with the bicycle. You must not use the bicycle while under the influence of alcohol or drugs.

OUR BIKES – JORDAN

On this trip we use 2020/2021 Scott Aspect 740 bikes. These bikes are mountain bike-style with flat bars, Suntour front suspension, Shimano Deore/Alivio groupset, and hydraulic disc brakes).

E-BIKE OPTION

There is an option to request an e-bike (at additional cost) on this trip - please speak to your agent.

All bookings are on request only until confirmed with our supplier. You must provide us your height when requesting this e-bike option. We have size Small, Medium and Large sizes available however E-bikes in Jordan are VERY limited as we only have 1 bike in each size - please book early!

Size S suits 153-166cm, size M suits 161-175cm, and size L suits 174-188cm - please specify your preference at time of requesting.

Make & model are Trek Powerfly 5 2022 model (hardtail), with RockShox fork and Deore XT/Deore groupset, equipped with Bosch Performance CX 250W 85Nm mid-drive motor and Bosch PowerTube 625 Wh battery

BRINGING YOUR OWN BIKE
While we’re confident in the quality and suitability of the bikes we include, we do recognise that sometimes you just need the comfort of your own bike to enjoy the ride. If you are thinking of bringing your own bike on this trip, please advise us at time of booking and take note of the below information. If you do choose to bring your own bike, please note that we will not being carrying a spare bike for you.

SUITABLE TYPE OF BIKE
Although the surfaces of the roads we travel on are generally good there are occasionally gravel or potholed sections of road/track. As such, we recommend a 'mountain' or 'hybrid' style bike with plenty of gear selections for easy cruising. For more details on the type of roads we’ll be riding on see the ‘Physical Rating’ section of your Essential Trip Information. Please contact your booking agent if you have any questions about the suitability of your bike.
We usually cannot accept tandem bikes on our trips as they are often too large for our transport. In some destinations we can make an exception. Please ask your booking agent if you are interested in bringing a tandem bike.

BEFORE THE TRIP
We recommend that you have a full service of your bike performed by a trained mechanic to help minimise any issues you may have during the trip. Please also ensure that you have specific and adequate cover for loss, damage or theft for your bike under your travel, home and contents or specialist insurance policy.

DURING THE TRIP
Your bike will be transported in the same way as our included bikes, usually in the support vehicle or on the bike trailer. While we endeavour to take the best care we can, you should recognise that transported bikes do get the occasional bump or scratch along the way. The same applies when we take other forms of transport, such as a train, where we are unable to pack the bikes ourselves. Your bike will be secured in the same way as our included bikes. This can occasionally be outside the vehicle (where the bikes are locked together).

In order to reach our destination, it is necessary for us to travel via various modes of transportation, including planes and trains. Any extra costs involved with transporting personal bikes are your responsibility. This includes (but is not limited to) additional transport costs and customs/import fees.
While our mechanics can usually assist with minor repairs, you are responsible for the safety and upkeep of your own bicycle. This includes conducting regular safety checks of your bike during the trip and cleaning your bike. In addition, any parts that require replacing are your responsibility. Most destinations have access to only limited spares along the way and access to bike shops can be days apart. Therefore, please ensure you bring any spare parts that you may require (especially specialist parts).
TRANSPORTING YOUR BIKE TO/FROM THE DESTINATION
Your preferred airline should have no problem carrying your bike, but many will charge an extra fee. Contact them before departing to discuss their arrangements for transporting bikes.
A well-padded bike box (obtainable from a bike shop) is usually the best method of plane transportation. We recommend that you accompany your bicycle on the flight. Unaccompanied bicycles have been known to spend some extra days in the hands of customs authorities.
Many taxis are not large enough to transport a bike box/bag so you may be delayed waiting for a suitably sized vehicle.

INCLUDED OR HIRE BIKES: CONDITIONS OF USE
You must not mistreat the bicycle and must return it in the same condition as when you received it (excepting ordinary wear and tear). You should immediately inform the supplier in the case of breakdown or loss. The provider is entitled to charge for any damage caused to the bicycle during the period of hire. You must also make sure that the bicycle is secured when not in use. If the equipment is lost or stolen you may be liable for the replacement value of the bicycle. The bicycle remains the property of the supplier and you may not sell, rent out or part possession with the bicycle. You must not use the bicycle while under the influence of alcohol or drugs.