Premium Cuba

Hotels in Cuba are government-run, which means renovations are few and far between. As for the guesthouses (casas) we use, they are much nicer than your average Cuban dwelling but keep in mind that each and every room is unique. That said, regardless of where you stay, power cuts and breaks in hot water are sometimes unavoidable, as in any developing country. To help set your expectations correctly, please read the ‘Accommodation’ section of the Essential Trip Information.

Internet in Cuba can also be scarce, unreliable and expensive. Treat this trip as a holiday from emails and social media.

Cuba is different, and that's a big part of its allure. Things don't always go according to plan, and many things don't work the same way as back home. Patience and good humour will go a long way in this beautiful destination.

1. A complimentary airport arrival transfer is included; valid if you are arriving on Day 1 or if you have booked pre-tour accommodation through us. You must provide your flight details to your booking agent at least 14 days prior to travel.
2. A single supplement is available if you’d prefer not to share a room on this trip. The single supplement applies to all nights of your trip and is subject to availability. Please speak to your booking agent for further information. 
3. Travel insurance is compulsory for all travellers entering Cuba. You may be asked to show proof of your travel insurance by immigration staff upon arrival at Havana Airport.
4. Please advise bedding configuration requests to your booking agent at least 14 days prior to travel to aid guesthouse and rooming allocations. You may request your confirmed list of accommodation inside 7 days of departure from your booking agent.
5. We recommend you bring enough cash to last your whole time in Cuba. This is currently the best option and will provide you with the best value for money. Please see the ‘Money Matters’ section of the Essential Trip Information for more details.
6. For non-US passport holders, we recommend travelling to Cuba via Canada, Europe, South or Central America. Please refer to the ‘Passports, visas and entry requirements’ section of the Essential Trip Information for further details.
7. For US passport holders this trip operates under the “Support for the Cuban People” category (§ 515.574) and requires a signed and countersigned travel affidavit. Our licensing agreement only allows one night of pre-tour accommodation to be booked and no post-tour accommodation. Please refer to the ‘Passports, visas and entry requirements’ section of the Essential Trip Information for further details.

What you need to bring will vary according to the trip style you have chosen, the countries you are visiting and when you are travelling. We recommend you pack as lightly as possible, ensuring that you are able to carry and lift your own luggage and walk with it for short distances or up or down a flight of stairs. Help will be on hand in most locations, but there may be times you need to handle your own luggage, for example in airports and train stations.

A lockable suitcase with wheels is ideal for this trip. It is recommended that you keep your main luggage weight around 15kg and certainly no more than 20kg. A small or medium-sized backpack (45-50 litres) is another good option.

You'll also need a day pack/bag to carry water, camera, jacket, etc. when you’re exploring during the day.

Below is a link to our ultimate packing list, a guide to get you started:, https://www.intrepidtravel.com/packing-list, WATER BOTTLE
Please bring your own water bottle to refill along the way. Although it can be difficult to avoid bottled water when travelling, please use the water dispensers which are provided on some of our vehicles and at some of our accommodation. Your group leader or local representative will advise whether tap water is safe to drink in your destination and if it is you can simply refill with tap water. When unable to avoid bottled water it is better to buy the largest available and distribute into your smaller bottle for the day. If you are walking or trekking as part of your trip you will need to carry at least 2L of water with you., LAUNDRY
A laundry service is offered at some guesthouses in Cuba. You might need to wait for a two-night stop to make sure you get it back in time. While laundry is usually charged by the item, laundromats which are also an option, usually charge by the kilo, which is generally inexpensive (approximately EUR5 per kilo).

GIFTS
Given the difficulty of securing basic goods in Cuba, surplus items that you have at home such as soap, shampoo, perfumes, sewing kits, toothbrushes and pens or pencils are warmly accepted. We do encourage you to discuss gift giving with your leader so that items can be distributed to organisations in need. If you decide to hand out gifts without the leader’s guidance, we suggest you distribute as a sign of appreciation after a genuine interaction, whether that be a conversation or offered help, rather than a means to create engagement. Please always refrain from handing items directly to children. It is not necessary to bring gifts for the guesthouse owners in Cuba; these are not a homestay experience and as they are a business they are most-likely run by some of the more well-off families who will be happy enough with just your good-natured presence.

None of the activities featured in this trip require special training or skills, just a reasonable level of fitness and a willingness to participate. Stairs are prevalent in Cuban homes, and cobblestones and uneven roads are common. If you are in any doubt, please share these concerns or issues with your sales consultant so that your leader is aware prior and can pre-empt your needs. 

Grand Aston La Habana Hotel, Calle 1A Y D, Vedado, Havana, Cuba, Havana, 10 400, CUBA

Alternate Joining Point

Grand Aston La Habana Hotel, Calle 1A Y D, Vedado, Havana, Cuba, Havana, 10 400, CUBA

Alternate Finish Point

Breakfasts included: 8

Lunches included: 3

Dinners included: 3

To give you the maximum flexibility in deciding where, what and with whom to eat, generally not all meals are included in the trip price. This also gives you more budgeting flexibility. Our groups tend to eat dinner together to enable you to taste a larger variety of dishes and enjoy each other's company. There's no obligation to do this though. Your group leader will also be able to suggest restaurants to try during your trip.

DIETARY REQUIREMENTS
More restrictive diet requirements (vegans, celiac, gluten intolerance, fructose intolerance, lactose intolerance, etc.) can be accommodated along this trip but you should expect a lesser variety than what you can expect at home. We recommend bringing your own supply of snacks with you.

Vegetarians should be aware that while you can get vegetarian meals in Cuba, you generally won't find much variety and you may get tired of being offered the same every day (i.e. - rice, beans, omelette and salad). Vegetarians are often surprised that their meals are no cheaper than those containing meat, and this is because vegetables on the free market in Cuba are of similar prices to those of meat.

Please let us know your diet requirements before your trip starts.

FOOD IN CUBA:
Food in Cuba has a reputation for being bland and lacking variety, however it has improved dramatically over the last two years. There are very limited snacks available in Cuba; convenience stores exist but are certainly not as prevalent nor sell the quantity or variety of snacks or junk food you may be used to at home. You may wish to bring your favourite chocolates, candy or healthy snacks like muesli bars.

Beans and rice are the staples, with cucumber, tomato and cabbage being the conventional ingredients for a Cuban salad. Chicken and pork are the most common meats served in Cuba, however fish and a variety of seafood is also frequently on offer. Please be aware that it is a cultural trait to serve meals larger than you are expected to finish, but be assured nothing will go to waste.

It can be hard to find a suitable place to eat while travelling in Cuba, as roadside restaurants tend to cater for large tour groups and either offer a fixed meal or a very limited selection of snacks. In the cities and towns small privately-owned restaurants, paladares, offer a little more choice but can often only seat a maximum of twelve people (the number for which they are officially licensed).
 

WEATHER IN CUBA
Cuba's subtropical climate is ideal for exploration, with most places catching the cool trade winds that blow in from the coast, providing pleasant year-round temperatures. June, July and August are usually the hottest months. The dry season runs from November to April, and the wet season from May to October. Even in the rainy season, downpours are short and shouldn't impede travel plans. Tropical storms and hurricanes are more prevalent in September and October, but rarely cause problems for travellers.

HURRICANE SEASON
Hurricane season runs from May to November, when landslides, mudslides, flooding and disruptions to essential services can occur. We monitor these situations as they arise and amend itineraries or activities as necessary.

While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip.

We recognise that there may be times when your group leader or local representative may not be able to resolve a situation to your satisfaction - if this is the case, please ask the group leader or local representative to speak to their direct manager.

You may also choose to provide details in your online feedback, which we ask you to complete within 30 days of the end of your trip. Please do be aware that it is very difficult for us to provide any practical help after the trip is completed, so informing us while still travelling will give us the opportunity to resolve the issue in real-time.

For general contact details please use the following page: http://www.intrepidtravel.com/ourtrips/contact/

In case of a genuine crisis or emergency, you can reach our local office on the numbers below:

Intrepid's Local Operator (located in Havana): +53 5333 8121 or +53 5438 9140.

In Cuba, if necessary, you may use *99 prior to dialling to make a reverse charge call.

If you cannot reach the operator using the above numbers, alternatively you may try our Cuba representative located in Australia +61 430 504 636.

Communication lines in Cuba are unreliable and establishing a clear line requires patience. Please follow these instructions to ensure our operators can assist you in times of need. Since voicemail isn't an option and most incoming call phone numbers are automatically blocked, our operator will not be able to return any missed calls. The only solution to this problem is persistence. Keep calling the line until an operator answers the call. Alternatively, the emergency line is a mobile number that can be reached via text. If you cannot establish a connection to our operators over the phone, please send a text with your full name, any booking numbers (if known), the issue at hand and a return contact number. You will most likely receive a response via text.

Available for phone call or WhatsApp call on +53 5333 8121 +53 5510 5525

CUBA GUESTHOUSES
We have classified guesthouse rooms into three standards for the comfort levels of our trips: standard, comfortable and premium. Most differences can be a little hard to tell at first, particularly when taking aesthetic into account which varies greatly not only between rooms but also between cities and provinces. Be assured though that the comforts to which foreign travellers are accustomed have been taken into account when classifying guesthouses.

You can read more about the guesthouse we use here: https://www.intrepidtravel.com/adventures/cuba-casa-particular/

Stairs are prevalent in Cuban homes. If this presents a problem to you, then please advise us at time of booking so we can request rooms on or closer to ground level.

Guesthouses used on Premium trips are the best possible quality. For this itinerary, the premium guesthouse rooms will be large with ample room for luggage and moving around. They will have an ensuite, split system air-conditioning, imported mattresses, cotton linens and modern appliances. An in-room or in-house safe is available for use.

PRE/POST-TOUR ACCOMMODATION

If the hotel does not have availability for your pre-tour or post-tour accommodation request, we can also offer you accommodation at a premium guesthouse in Havana. These are in both Old Havana and Vedado: If you have a preference for which area, please advise your booking agent at time of booking and we will try to accommodate your request. You will need to make your own way between the start/finish point hotel and the guesthouse.

The style of accommodation indicated in the day-to-day itinerary is a guideline only and may change. On some occasions, alternative arrangements may need to be made due to the lack of availability of rooms in our preferred accommodation. In these cases, we will use a similar standard of accommodation.

Throughout the trip, we request that our properties prepare rooms in time for our arrival, especially if we're arriving prior to normal check-in time. However, this isn't always possible which means we won't be able to check-in immediately on arrival at some hotels. Instead, we can store our luggage and explore our new destination or on some trips, have use of shared day rooms until all rooms are available.