Vietnam Family Holiday Comfort

This is Vietnam, so days are hot and sticky, and nights can get quite cool! Be sure to wear layers, use adequate sun protection and drink plenty of water.

You will visit a number of temples on this trip, and it's important to respect the local custom. Arms and knees should be covered. A light scarf is a good idea for covering shoulders and arms when it’s hot.

Be prepared for basic shared facilities at your Mekong Delta homestay (Day 11). The lack of creature comforts is, of course, a small price to pay for such an authentic local experience.

Your overnight train journey from Hanoi to Hue (Day 4) is quite long. The upside is, you'll wake up in a thrilling new destination and experience travelling like a local. While bedding is supplied some families opt to bring their own sleep sheets.

1. Please note that these trips are for adults and children travelling together and there must be at least one child under 18 with you.
2. Minimum age: 5 years old. Please note that anyone aged under 18 must be accompanied by (and share accommodation with) a parent or legal guardian.
3. A discount of 10% applies on this trip to children 17 or younger at the time of travel.
4. Please provide your full name exactly as per passport at the time of booking (including any middle names listed on your passport) for train and flight tickets. Ticketing fees may apply for amendments to details within 45 days of departure, and in some cases you will be required to cover the cost of issuing a new ticket.
5. A single supplement is available if you’d prefer not to share a room on this trip. The single supplement exclude Day 3 (Overnight Boat), Day 4 (Sleeper Train) and Day 11 (Homestay) where you will be in shared accommodation and is subject to availability. Please speak to your booking agent for further information.
6. A complimentary airport arrival transfer is included; valid if you are arriving on Day 1 or if you have booked pre-tour accommodation through us. You must provide your flight details to your booking agent at least 14 days prior to travel.
7. This trip starts with a welcome meeting at 5 pm on Day 1 in Hanoi. This trip ends on Day 13 and you are free to leave at any time.
8. Tet is Vietnam's New Year festival, held annually in late January or early February based on the lunar calendar. While this can be a fascinating time to travel and experience this event, expect some shop closures and busier than usual local transport. Opening hours at some tourist sites may also be affected or closed. Although we make all reasonable efforts to avoid disruption, a flexible approach from the traveler is appreciated.
9. During the rainy months (approx. June to October), our mode of transport can be changed at short notice due to weather conditions.

What you need to bring will vary according to the trip style you have chosen, the countries you are visiting and when you are travelling. Generally speaking, we recommend you pack as lightly as possible and make sure that you are able to carry and lift your own luggage and walk with it for short distances or up or down a flight of stairs. Our travellers usually find the smaller their luggage is, the more they enjoy the trip not having to worry about carrying heavy bags! Aim to keep your main luggage under 15kg.

Many travellers carry their luggage in a compact smaller suitcase or backpack with wheels. We recommend your bag has carry straps or handles so it is easy to lift and carry for the times you are unable to wheel it (ie. on rough surfaces or up steps).

If you are taking overnight trains, or primarily using public transport then the smaller your luggage the easier it will be to store under or above bunks. Large suitcases may not be able to be taken on board. A lockable bag or small padlock for your bag will be useful especially when travelling on public transportation as well.

You'll also need a day pack/bag to carry water, camera, swimming suit, waterproof pouch/bag for phone, hiking shoes and jacket etc. when you’re exploring during the day.

Below we have listed the essentials for this trip:, https://www.intrepidtravel.com/packing-list, WATER BOTTLE:
Consider bringing your own water bottle to refill along the way. We recommend at least a 1.5litre capacity. The sale of bottled water contributes to an enormous environmental problem around the world. In addition to the water in bottles, the production of a 1 litre plastic bottle takes 2 litres of water and 200ml of oil. A large proportion end up in limited landfill or discarded in waterways and natural environments.

These trips are setup to involve and include all the family so no real physical preparation is necessary. The trips all have some degree of physical activity but nothing that is too strenuous. Please check the physical rating on the trip notes and if you need further explanation please contact one of our sales consultants who will provide you with more detailed information.

May de Ville City Trendy Hotel & Spa (formerly May De Ville City Centre Hotel), 24 Han Thuyen Str, Hai Ba Trung Dist., Hanoi, VIETNAM, Phone: +842 439335688

Alternate Joining Point

Intrepid can assist with pre-booking an arrival transfer from the airport - enquire with your agent. Please advise your flight arrival details at least 14 days prior to your departure.

If you have pre-booked an arrival transfer you will be met as you exit the Terminal Hall by a transfer representative holding an Intrepid sign. If you cannot find your transfer representative, or if your flight is delayed, please call our hotline on +84 903 117 770. Please note that neither the driver nor any representative should ask you for additional payment.

Metered taxi ranks are available outside the airport entrance. Exit the Customs Hall and walk through the airport exit gates A4 and A5 on level 1. You will find Noi Bai Airport Taxis (+84 4 3886 8888) readily available. Noi Bai Airport Taxi drivers wear a yellow uniform shirt. Taxi fare to your hotel in town will cost approx. VND350,000.00 in total. Please note these taxis won't use a meter, but generally charge a fixed fare. Please avoid taxi touts who tell you that they have a metered taxi parked outside the airport.

Huong Sen Hotel, 66-70 Dong Khoi Street, District 1, Ho Chi Minh City, VIETNAM, Phone: +84 (28) 38291415, Fax: +84 (28) 38290916

Huong Sen Hotel features an outdoor swimming pool, free wifi, spa centre and restaurant. The comfortable rooms include an en suite bathroom, air conditioning, safe and tea and coffee making facilities. From the hotel it is just a short walk to visit some of the cities major attractions, shops and markets.

Alternate Finish Point

Ho Chi Minh Airport is approximately 30 minutes drive from the Huong Sen Hotel. We are happy to arrange a departure transfer for you at an additional charge. Please ask your booking agent if you would like to add this service and provide your flight details at least 14 days prior to the start of your tour.

If you would prefer to arrange a taxi, please ask the hotel reception for assistance.

Breakfasts included: 11

Lunches included: 5

Dinners included: 4

While travelling with us you and your family will experience the vast array of wonderful food available in the world. Your group leader will be able to suggest restaurants to try during your trip. To give you the maximum flexibility in deciding where, what and with whom to eat, generally not all meals are included in the trip price. This also gives you and your family more budgeting flexibility. As a rule our groups tend to eat together to enable you to taste a larger variety of dishes and enjoy each other's company. There's no obligation to do this though. If you or a member of your family have dietary requirements and/or food allergies, please let your booking agent know prior to departure.

TET
8 - 14 February 2024, 28 January - 3 February 2025
Tet is Vietnam’s New Year festival which takes place in late January/early February based on the lunar calendar and is the most important celebration of the year. While this can be a fascinating time to be in Vietnam, you do need to be prepared for some businesses to be closed, tourist sites to be very busy and for transport to be packed as many Vietnamese are travelling around the country. Although we do our best to run trips during Tet as per the scheduled itinerary, it is likely that there will be some changes to transport, accommodation or order of destinations visited. Due to the high demand on tickets at this time, flights and overnight trains may on occasion need to be replaced with day buses. We will aim to communicate any known changes prior to your departure.

WEATHER IN VIETNAM
The most popular times to visit Vietnam are spring (February-April) and autumn (September-December) but because of the huge variations in latitude and altitude, there is no one best time to go to Vietnam. Temperatures vary from 4°C (39°F) in Sapa in winter to humid 36°C (97°F) days in Saigon in the middle of the dry season. The monsoons bring heavy rain to the south, and a cooler winter to the north. It’s a good destination all year.

WET SEASON
Flooding is common across Vietnam during rainy season (June-December) and could also lead to landslides. Typhoons are also common during this period. During these months there may be disruptions to transport and some activities or destinations may need to be changed as a result at short notice.

While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip.

We recognise that there may be times when your group leader or local representative may not be able to resolve a situation to your satisfaction - if this is the case, please ask the group leader or local representative to speak to their direct manager.

You may also choose to provide details in your online feedback, which we ask you to complete within 30 days of the end of your trip. Please do be aware that it is very difficult for us to provide any practical help after the trip is completed, so informing us while still travelling will give us the opportunity to resolve the issue in real-time.

For general contact details please use the following page: http://www.intrepidtravel.com/ourtrips/contact/

In case of a genuine crisis or emergency, you can reach our local office on the numbers below:

Intrepid local operator : Available for phone call on +84 90 311 7770

GENERAL ROOMING CONFIGURATIONS:
Family of two: All family groupings of two will be accommodated in a twin room.

Family of three: Wherever possible we will put you in a triple room. Please be aware that in some places triple rooms are in short supply. This means that a triple room will often be a twin room with a rollaway bed or mattress on the floor. Where triple rooms aren’t available it will be at your discretion which of your family takes the single room.

Family of four or more: You will most likely be accommodated in two twin rooms. Where possible, we will accommodate your family in a quadruple room.

While we do our very best to ensure that family groups are roomed close together (in some cases, we can arrange adjoining rooms), we can’t guarantee this. Most family holidays occur during peak season and we sometimes have little to no control over the exact placement of rooms within a hotel. Please be understanding if we are unable to room your family in immediate proximity of one another.

VIETNAM FLIGHTS:
Please provide your exact name (including middle name) as per passport 45 days prior to your trip's departure date for flight tickets to be issued. Internal flights will be on the following safety audited airlines: Pacific Airlines, Vietjet or Vietnam Airlines.